If you’re a residential solar system owner in Singapore, you may have noticed that you have negative electricity bills from exporting excess energy back to the grid. But how do you actually get that money?
At the time of writing, clear instructions on how to withdraw your solar export earnings don’t seem to be readily available online from SP Group or the Energy Market Authority (EMA). So, we did the legwork for you—here’s exactly how to withdraw your solar export earnings. Tried and tested!
Alternatively, you can also go to https://www.spgroup.com.sg/contact-us and fill in a form
Select:
An SP Group officer will call to confirm your preferred method of credit withdrawal.
✅ Important: To receive a payout, the PayNow or bank account must be registered under the same name as the SP account holder—otherwise, the refund can’t be processed.
Additional Things to Know
While we hope SP streamlines this in the future, for now, this is the surest way to get your solar dollars back in your hands.
These steps are only applicable should you have negative electricity bills reflected after installing solar. Your bills will automatically be reduced through the prevailing schemes that you have signed up for, be it the Simplified Credit Scheme, or the Enhanced Central Intermediary Scheme. You can find out more about these schemes from the official EMA website here.
